Privacy Policy

Inverclyde Chiropractic website is owned by Hutchinson Chiropractic Limited, which is a data controller of your personal data.

Hutchinson Chiropractic Limited, ("we", "us", or "our") is committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website: www.inverclydechiropractic.com

We take care of your personal data and undertake to guarantee its confidentiality and security.

1. Who We Are

Hutchinson Chiropractic Limited, Trading as Inverclyde Chiropractic

59 Shore Street, Gourock PA19 1RF

reception@inverclydechiropractic.com

01475 602 028

Data Controller: Fiona Hutchinson at Hutchinson Chiropractic Limited
ICO Registration Number: ZB559900

We are the data controller for personal data collected via this website.

2. What Data We Collect

We collect the following data from you:

a. When You Visit Our Website

We may collect:

IP address
Browser type and version
Pages visited and time spent on them
Device type and operating system
Cookies and tracking data (see Section 5)

This data does not directly identify you but helps us improve the site.

b. When You Fill Out Our Contact Form

We collect:

Your full name
Email address
Phone number
Any message or query you submit

This data is used solely to respond to your enquiry.

c. When You Subscribe to Our Newsletter

We collect:

Your name
Email address

You can unsubscribe from emails at any time by replying with "U" or “unsubscribe” to our messages.

3. Lawful Basis for Processing

We process your personal data on the following legal bases:

Consent – When you subscribe to our newsletter or fill out a contact form.
Legitimate Interests – For maintaining and improving our website, and responding to enquiries.

4. How We Use Your Information

We use your data to:

Respond to your messages or enquiries
Send you newsletters or updates (with your consent)
Improve our website’s functionality and security
Comply with any legal obligations

We do not use your data for profiling or automated decision-making.

5. Cookies and Tracking

We use cookies to:

Improve your browsing experience
Analyse traffic to our site

You can manage or disable cookies through your browser settings. For more details, see our Cookies Policy.

6. Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

8. Data Sharing

We do not sell or rent your data. We may share it with trusted third parties who provide services such as:

Website hosting
Email marketing platforms (through Zanda our appointment booking system.)
Contact form processors

All third parties are required to handle your data securely and lawfully.

8. Data Retention

We keep your personal data only as long as necessary:

Contact form submissions: kept for up to 12 months
Newsletter data: until you unsubscribe or request deletion
Technical data (e.g., cookies): per cookie policy

8. Changes to This Policy

We may update this policy from time to time. Any significant changes will be posted on our website and, where appropriate, notified to you directly.

9. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion ("right to be forgotten")
Object to processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Contact Info:
Website: https://ico.org.uk
Phone: 0303 123 1113

10. Contact Us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to Fiona Hutchinson at fiona@inverclydechiropractic.com.